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Professional Services · IT Services & Software
IT Firm Insurance for managed services, software, and tech consulting
IT firms and software companies face unique E&O exposure around system design, implementation, and support. Cyber liability is critical given the nature of the work. Most tech firms carry Tech E&O (combined E&O + cyber), GL, EPLI, and management liability.
At a Glance
- Primary line
- Tech E&O (E&O + Cyber combined)
- Cyber
- Ransomware, breach, and system failures
- EPLI
- Required at 10+ employees
- D&O
- For funded or formal firms
Quick answer
Ellie Insurance Group is an independent business insurance agency (founded 2014, headquartered in Tampa, Florida) that shops 100+ carrier markets to place it firm insurance — professional liability (errors & omissions), cyber, general liability, BOP, and EPLI — for it firm firms. As an independent broker we compare real quotes side by side across competing markets rather than locking you into one carrier. Start an Instant Quote and a licensed agent shops your firm's account for you.
Coverage
What it firm insurance covers
- Tech E&O (Professional Liability + Cyber)
Errors in software, systems, implementation, and support — combined E&O and cyber for tech firms.
- Cyber Liability
Breach response, ransomware, social engineering, and regulatory defense for client and firm data.
- GL + Property (BOP)
Premises liability, contents, and business income for office operations.
- EPLI
Wage/hour, harassment, discrimination, and wrongful termination claims.
- Management Liability
Fiduciary liability, employment practices, and crime coverage.
Common gaps
What it typically won't cover
- Intentional fraud or misrepresentation
- Prior-known claims at policy inception
- Bodily injury (covered by GL, not E&O)
- Patent or IP infringement (separate IP policy)
- Guaranteed uptime or performance
Pricing
What drives your premium
Gross Revenue
Tech E&O premium scales with firm revenue — typically 1–3% of gross.
Service Mix
Managed services, custom software, consulting, and support have different risk profiles.
Client Concentration
Heavy reliance on one or two clients increases E&O rate.
Security Posture
Cyber security practices, certifications, and incident history affect underwriting.
Quote checklist
What we'll need to quote
Quote checklist
What we'll need to quote
- Firm name, FEIN, years in business, ownership structure
- Gross revenue (last 12 months and projected)
- Service mix % (managed services, custom software, consulting, support, other)
- Headcount by role and payroll
- Top 5 clients and revenue concentration
- Prior claims and loss history (5 years)
- Certifications (ISO, SOC 2, etc.) and security practices
- Cyber insurance and data protection measures
FAQ
Frequently Asked Questions
- Yes — any firm that provides advice, analysis, or deliverables carries E&O exposure. Most enterprise and government contracts now require $1M–$5M in professional liability limits.
- Yes. E&O covers your work product and advice. Cyber covers data breaches, ransomware, and system failures. Tech firms may combine both in a Tech E&O policy.
- EPLI is advisable at any headcount but becomes critical at 10+ employees. Many professional services firms add it when they sign enterprise contracts or hire remote staff.
- Primarily by gross revenue, service mix, client concentration, and claims history. Higher-risk services (financial advice, software, legal-adjacent work) carry higher rates.
- Yes. Ellie Insurance Group shops 100+ carrier markets to find the best fit for your firm's specific services, revenue, and risk profile.
Keep reading
Explore related coverage
Sources
Authoritative references
- IRMI — Errors and Omissions (E&O) Insurance
- Insurance Information Institute — Small Business Insurance Basics
Coverage descriptions and regulatory figures on this page are general summaries reviewed against the references above and are not a statement of coverage, legal advice, or a guarantee of eligibility or price. Last reviewed . Requirements and policy terms change — always confirm current rules with the relevant agency and verify coverage against the actual policy and a licensed agent.
Related articles
Deeper reading on this coverage
Coverage explainers
General Liability vs. Professional Liability: Why You Probably Need Both
GL covers slip-and-fall. E&O covers bad advice. Service firms almost always need both — here's how they differ.
Coverage guidance
Cyber Liability for Small Business: What It Covers and What It Costs
The case for cyber: ransomware, wire fraud, business email compromise, and breach response — typically $700–$3,500/year for small operations.
Coverage guidance
Employment Practices Liability (EPLI): Why Every Employer Should Carry It
What EPLI does, how it works alongside workers' comp, and the typical premium for small and mid-size employers.
Carrier access
Access to 100+ A-rated commercial markets
As an independent agency we shop 100+ admitted and surplus-lines carrier markets — so the carrier competes for your business, not the other way around.
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Next step
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